Support Service
We provide you with solutions and tools that give you autonomy and
allow you to better serve your client,helping you at various tasks and phases of your projects.
Hotline with all our departments
Quick and personalized response
Anticipation of potential problems
Efficiency in our work
Customer service
- Fast and efficient service
- In 5 languages
- Real-time order tracking on our B2B
Technical Service
- After-sales support
- Telephone and face-to-face support
- In 10 languages
- Possibility of remote access to the lift
Online Store
- SERVICEnter. Immediate shipments via SERVICEnter,
our online store opens 24/365.
Connected lifts
- 24-hour monitoring
- Anticipation of potential failures
- Remote diagnosis
GemanLifts School
- Training programmes in new products and regulations
- On-site and online
Promotional tools
We support you in the development of your promotional tools
Unique Projects
- Technical and commercial advice on Unique Projects
Engineering and advice
- Advice on optimizing solutions to any need
- Support in all phases of the project
